Jill Arena

Ms. Arena is the Managing Partner of Health e Practice Solutions and leads its consulting operations. She is a successful entrepreneur, having co-founded GreenField Health in 2001 and grown it to a $3.5 million dollar business with 17 employees and nine physicians in two locations. She has extensive experience in practice start up and workflow improvement. Over the past 22 years she has had primary responsibility for starting more than 50 new clinics. Ms. Arena holds a Fellowship from the American College of Medical Practice Executives.

Ms. Arena has a professional focus on and passion for the intersection of physician-patient-computer and does extensive writing and speaking on the topic. She has addressed several national audiences on the subjects of IT use in the outpatient setting, and using IT to drive quality improvement. Her articles have been featured in several journals including Healthcare IT News.

She has worked closely with members of the consulting group to develop a Clinic Operations Assessment that has been administered to several groups throughout the country. The assessment focuses on the 6 domains from MGMA. She has used it successfully to affect turnarounds at several clinics. As part of the consulting practice, she has served several medical groups in interim leadership positions of CEO and Administrator while the groups are conducting national recruitment efforts.

Prior to founding Health e Practices, Ms. Arena worked in various clinic operations positions and as a practice management consultant. She started her career as an accountant and subsequently spent five years as the Director of Physician Services for Providence Health System, where she directly oversaw the operations of fifteen clinics and provided matrix management for eight others. She had overall managerial responsibility for all sites including management of risk contracts, budgeting and physician compensation systems and technology implementations.